Privacy Policy

Last updated: May 12, 2026

Hatchgrid Private Limited ("Hatchgrid," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and websites.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other information you provide when creating an account or contacting us.
• Usage Data: Information about how you use our applications, including pages visited, features used, time spent, and interactions.
• Device Information: Device type, operating system, unique device identifiers, browser type, and IP address.
• Location Data: Approximate location based on IP address (we do not collect precise GPS location unless you explicitly grant permission).

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our applications and services
• Improve, personalize, and expand our applications
• Understand and analyze how you use our applications
• Communicate with you, including for customer service and support
• Send you updates, marketing communications, and promotional content (with your consent)
• Process transactions and send related information
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (hosting, analytics, customer support).
• Business Partners: With your consent, we may share information with business partners to offer you certain products, services, or promotions.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with any merger, acquisition, or sale of company assets.

4. Third-Party Services

Our applications may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

We may use third-party analytics tools (such as Google Analytics, Firebase Analytics) to help us understand how users interact with our applications.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Object to or restrict the processing of your personal information
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at info@hatchgrid.in.

8. Children's Privacy

Our applications are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Hatchgrid Private Limited
CIN: U62011HR2026PTC144822
C-042C, 4th Floor, Desk 05, Supermart-1,
Galleria DLF-IV, Gurgaon, Haryana 122009, India
Email: info@hatchgrid.in